Cross-Cultural Communication and Nutrition Assessment

Course Summary

1. Title: Cross-Cultural Communication and
Nutrition Assessment

2. Keywords/Themes: Changing Demographics,
Health Disparities, cultural competency, culture, socio-economic status, primary
language spoken, gender, education level, living situation/family composition,
literacy level, cross-cultural communication, communication differences,
establishing rapport, nonverbal communication, SOFTEN

Course Description:

There are three
sections in this course:

Section 1: Cross-Cultural and
Communication Techniques

Section 2: Communicating with
Language Differences

Section 3: Scenarios

There are review
questions at the end of each section. These review questions will provide you
with an opportunity to apply the knowledge and skills presented in these
sections. There are six scenarios provided in the course that will allow you to
see the recommended actions for each scenario. The "Cultural
Competence" game is provided for a fun activity and with revision
questions to enhance content retention. Finally, there is a post-test at the
end of the course.

Intended Audience:  WIC CPAs (competent professional
authorities) who perform nutrition assessments for WIC participants

5. Learning Objectives:

Section 1:
Cross-Cultural and Communication Techniques

After completing this section, participants
will be able to:

  • Identify client
    demographics and their backgrounds.
  • Recognize the
    importance of cross-cultural communication.
  • Recognize how
    your culture and background may influence your communication skills during
    nutrition assessment.
  • Identify communication
    challenges when working with multicultural clients.
  • Identify ways
    to establish trust and build rapport with participants.
  • Apply effective
    communication techniques when completing nutrition assessment.

Section 2:
Communicating with Language Differences

After completing this section, participants
will be able to:

  • Describe the
    process of selecting and working with interpreters and language lines.
  • Identify the
    appropriate strategies when communicating with clients that have language
  • Define low
    literacy and health literacy.

 Section 3: Scenarios

After completing this section, participants
will be able to:

  • Practice cultural
    sensitivity and critical thinking when completing nutrition assessment.

Pre-requisites/Learning Level: No Pre-requisites

7. Competencies addressed:

Core Competencies for Public Health

Domain 3: Communication Skills

3A1. Identifies the literacy of populations served (e.g.,
ability to obtain, interpret, and use health and other information; social
media literacy)

3A2. Communicates in writing and orally with linguistic and cultural
proficiency (e.g., using age-appropriate materials, incorporating images)

Domain 4: Cultural Competency Skills

4A3. Describes the ways diversity may influence policies,
programs, services, and the health of a community

4A5. Addresses the diversity of individuals and populations when implementing
policies, programs, and services that affect the health of a community

8. CEUs Offered: This course has been approved for .24
nursing CEUs by Iowa Board of nursing Provider #94. The course has also
been approved by the Commission on Dietetic Registration for 2.0 CPEUs (Level
2). If you would like CEUs for this course, you will have an opportunity
at end of the course to request credit

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 2 hours

12. Presenter(s) and/or Content Experts: Nor Hashidah
Abd-Hamid, PhD; Urmil Aggarwall, MS, RD, LD; Brenda Dobson, MS, RD, LD; Dena
Fife, MA; Pat Hildebrand, MS, RD, LD; Kim Staab, RN; Marilyn Alger, MSW; Janice
Edmunds-Wells, MSW; Debra Kibbe, MS; Michele Devlin, DrPH; Mark Grey, PhD

13. Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: October 19, 2012