Health Literacy and Public Health: Strategies for Addressing Low Health Literacy

Category: Health Literacy


Course Summary

1. Title: Health Literacy & Public Health: Strategies for Addressing Low Health Literacy

2. Keywords/Themes:

3. Course Description:

This training:


Provides strategies for considering literacy when creating public health messages for the general public.


Provides strategies for considering literacy in direct public health services to the public.

This training, second in a series, contains two sections and provides practical techniques for addressing literacy issues in spoken and written communications. Be sure to sure to complete Health Literacy & Public Health: Introduction as a good primer.

4. Intended Audience: General

5. Learning Objectives:

After completing the course, the learner will be able to:

  • List seven barriers to good communication in public health.
  • Provide an example for each barrier.
  • List seven techniques to improve health communication.
  • Define plain language.
  • Describe three communication strategies you can apply in your daily work.

6. Pre-requisites/Learning Level: No Pre-requisites

7. Competencies addressed:

8. CEUs Offered:

1 Category I CECH in Health Education

Sponsored by the School of Public Health, University and Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 1.0.

1 Contact Hour in Nursing Continuing Education

The University at Albany School of Public Health is an Approved Provider of continuing nurse education by the Northeast Multi-State Division, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

This offering is approved for 1.0 nursing contact hours.

1 Hour in Category One Continuing Medical Education Credit towards the AMA/PRA Physician's Recognition Award

The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

1 Hour in New Jersey Public Health CE Credits

This activity is sponsored by the Rutgers School of Public Health, and has been approved by the New Jersey Department of Health. This program is designated for the participant to receive 1.0 CE credits. Approval number: CE #14515
To receive NJPH Credits for this course, please email your certificate of completion to Carl Donaldson,

1 Hour in Continuing Education Credits

General continuing education credits.

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 1 hour

12. Presenter(s) and/or Content Experts:

13. Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: January 24, 2014